4.8(416reviews)
97%
(770) 622-0064
4468 Abbotts Bridge Rd, Duluth,GA30097 USA
97% recommend
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About Classic Collision Abbotts Bridge
Schedule an appointment at Classic Collision Abbotts Bridge
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In operation 41 years.
Classic Collision was established in 1983 in Atlanta, Georgia, with one single goal: offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision wants to be here to give you peace of mind by making the repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while holding several OE manufacturer certifications and trainings making us a leader in comprehensive collision repair.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- On-Site Car Rental-Enterprise®
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
* Holiday hours may differ.
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Reviews (416)
- Sort By:
- Newest
- Rating
346Customers Rated
5 Stars
70.7% Complete
(294)
4 Stars
7.9% Complete
(33)
3 Stars
1.2% Complete
(5)
2 Stars
1.4% Complete
(6)
1 Star
0.5% Complete
(2)
< 1 Star
1.4% Complete
(6)
Steve (Aston Martin owner)reviewed 8/30/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a good job, on budget and ahead of schedule. This was on an Aston Martin
Customer Service - 5.0/5.0
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Oh (Mercedes-Benz owner)reviewed 8/30/24
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0 -
In general the repair was done normally.
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Michael (Nissan owner)reviewed 8/28/24
My Experience - 5.0/5.0
Lori (Toyota owner)reviewed 8/26/24
My Experience - 5.0/5.0 -
As ALWAYS, excellent work - I was so excited to get my car repaired, it looks just like new! Everything about my experience with Classic Collision (as always) was exceptional. Their estimates were right on target and the work is exceptional! I really love my car so when we had some damage caused, I only considered bringing it to them. I have been a long time customer, and have never been disappointed!
Mohansekhar (Mini owner)reviewed 8/26/24
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Terrible service and very unprofessional. Very displeased
Customer Service - 0.5/5.0 -
Same comment
Kept me Informed?
No
Ready on Time?
No
David (Chrysler owner)reviewed 8/22/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Neelu (Acura owner)reviewed 8/22/24
My Experience - 5.0/5.0
Kathleen (Hyundai owner)reviewed 8/22/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Thomas (Jeep owner)reviewed 8/20/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Shelby (Dodge owner)reviewed 8/16/24
My Experience - 5.0/5.0 -
They did so great Austin and Diana. So happy and would prefer them to others . Keep it up . Thanks a lot
Beth (Honda owner)reviewed 8/15/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic service!
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Andre (Kia owner)reviewed 8/15/24
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Stephanie (Chevrolet owner)reviewed 8/14/24
My Experience - 0.0/5.0 -
Noticed some minor scrapes from trying to take some trim off, and a minor scratch to the back bumper, not very noticeable but need to be more careful. Also did notice some deep scratch marks on inside of door handle plastic which where not there when I dropped it off. Good work, poor handling.
Likely to Recommend - 2.0/5.0 -
I chose this spot based on reviews but knowing how I got my vehicle back I would not recommend this location.
Repair Quality - 1.5/5.0 -
Took it to get some work done, got it back with some minor marks left on some trim, and also I don’t know what they did on the inside of my vehicle but noticed a big scratch on some of the plastic by the door handle. I appreciate the clean but just stick to the body work and leave the interior alone. Now it’s gonna be an eye sore for me cause I now know that they’re there.
Customer Service - 5.0/5.0 -
Customer service was great, kept me up to date with my vehicles progress.
Kept me Informed?
Yes
Ready on Time?
Yes
Allison (Toyota owner)reviewed 8/14/24
My Experience - 5.0/5.0 -
The car looks great! Deanna’s communication during the repairs were excellent!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Gerard (Chrysler owner)reviewed 8/13/24
My Experience - 5.0/5.0 -
Great team...seamless experience...real professionals
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great coordinating work with Enterprise car rental...very convenient
Customer Service - 5.0/5.0
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Lianne (Infiniti owner)reviewed 8/12/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Kara (Volkswagen owner)reviewed 8/12/24
My Experience - 5.0/5.0 -
Super friendly staff, very efficient in fixing the car up, effortless check-out once the repairs were done.
Likely to Recommend - 5.0/5.0 -
Not only did I not have any complaints, but I was impressed with their service
Repair Quality - 5.0/5.0 -
The car looks great after having it repaired due to a fender bender. The employees were friendly and professional and they constantly kept me updated on the repairs being done. I would definitely pick them again for my needs.
Customer Service - 5.0/5.0 -
Friendly personnel and they went above and beyond. I called and asked if I could collect a book that I had left in the car. They went to retrieve it for me and had it ready for me at the front desk when I arrived
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Carol (GMC owner)reviewed 8/8/24
My Experience - 5.0/5.0 -
Thank you to the generous staff and especially Don for taking such good care of me and my vehicle. Timely, friendly and quality service at its best.
Hannah (Honda owner)reviewed 8/7/24
My Experience - 5.0/5.0 -
Deanna always remembers me and is so nice! You guys always are so quick and take such good care of me and my car! I will always be coming back!
P (Jeep owner)reviewed 8/6/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs went smoothly and were finished early. Work was was excellent and customer service was top notch.
Customer Service - 5.0/5.0 -
Top notch
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
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Real reviews from real customers
Our reviews and ratings only come from real customers who've had their vehicles repaired by an auto body shop.
These real customers rate and review an auto body shop based on a number of factors affecting their experience.
Did You Know?
It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.
