4.6(7,188reviews)
92%
(678) 474-0041
3507 Old Norcross Rd, Duluth,GA30096 USA
92% recommend
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About Classic Collision Duluth
Schedule an appointment at Classic Collision Duluth
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In operation 41 years, 24 years at this location.
Classic Collision was established in 1983 in Atlanta, Georgia, with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision wants to be here to give you peace of mind by making the repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while holding several OE manufacturer certifications and trainings making us a leader in comprehensive collision repair.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Nissan
Ram
Reviews (7,188)
- Sort By:
- Newest
- Rating
6,240Customers Rated
5 Stars
70.7% Complete
(5084)
4 Stars
9.1% Complete
(656)
3 Stars
2.4% Complete
(171)
2 Stars
1.4% Complete
(102)
1 Star
0.5% Complete
(35)
< 1 Star
2.7% Complete
(192)
Timothy (Subaru owner)reviewed 9/2/24
Likely to Recommend - 2.5/5.0 -
I can’t make that judgement due to the fact I have yet to get my vehicle.
Repair Quality - 2.5/5.0 -
My car is not finished being repaired at Classic Collision. I am to hear more this week hopefully. They are waiting on a couple parts from Subaru
Customer Service - 3.5/5.0
Kept me Informed?
Yes
Ready on Time?
No
Kyla (Mercedes-Benz owner)reviewed 8/30/24
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0 -
Communication was not good.
Kept me Informed?
No
Ready on Time?
No
Margarita (Buick owner)reviewed 8/30/24
My Experience - 5.0/5.0 -
My original estimator was terrible but it was really nice how Stephen came in a completely changed my experience around. Very grateful and genuinely surprised at the level of customer service I’ve been provided.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks back to brand new like before the accident. It's crazy how they made that happen. The wait was worth it.
Customer Service - 5.0/5.0 -
My first estimator sucked (and she left the company thankfully). But Stephan jumped in and was amazing. Next level client service. The guy is just really good.
Kept me Informed?
Yes
Ready on Time?
Yes
Judith (Honda owner)reviewed 8/30/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I'm thoroughly satisfied. Tara sent frequent updates and managed to return my vehicle before the expected date. Thank you very much.
Customer Service - 5.0/5.0 -
Tara is definitely the best representative for Classic Collision. I knew my car was in good hands when we first met. She's very detailed with communicating the needs for my car and it's progression.
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Sang (Hyundai owner)reviewed 8/29/24
My Experience - 5.0/5.0 -
Friendly staff and Repair work is great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job.
Customer Service - 5.0/5.0
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Chung (Toyota owner)reviewed 8/29/24
Likely to Recommend - 5.0/5.0 -
I will recommend all the people I know who need your services.
Repair Quality - 5.0/5.0 -
I don't know what else to say about this service. Excellent.....Excellent.....Excellent.
Customer Service - 5.0/5.0 -
EXCELLENT!
Kept me Informed?
Yes
Ready on Time?
Yes
Tonya (Chevrolet owner)reviewed 8/28/24
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
They did a great job on my car but it smell of cigarette smoke when I got my car. I don't smoke and it was confirmed when my son got into my car
Customer Service - 4.5/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Cheryl (Cadillac owner)reviewed 8/26/24
My Experience - 5.0/5.0 -
The staff was very professional with the repair process. I appreciate the stress free experience.
Nicolas (Mazda owner)reviewed 8/26/24
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Return the car to me with a dead battery. Jumped started and the car had all sort of sensors and “alarms” on the dashboard. Ex service due which I did just a month ago. Finally someone came and after 35 min clear them all out
Customer Service - 4.5/5.0 -
Everyone was great. I just did not like the “excuses” for the battery being dead and trying to explain why the sensors were on. I know why and they should not.
Returned Clean
Kept me Informed?
No
Ready on Time?
No
Jorge (Toyota owner)reviewed 8/23/24
My Experience - 5.0/5.0 -
Very good service tank you Romeo B
Ortelius (Buick owner)reviewed 8/23/24
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair job was amazing and the staff exceptional. Second time around and still satisfy with the level of professionalism
Customer Service - 5.0/5.0
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Peter (Lexus owner)reviewed 8/23/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Lisa (Land Rover owner)reviewed 8/22/24
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Rosalyn (Genesis owner)reviewed 8/22/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Classic Collision did a Excellent repair on my Genesis G70!!! I already knew their Excellent Repair Standards prior to this Repair experience. This is my second time using Classic Collision for my neccessary repairs and I am satisfied!!! Thank you 😊
Customer Service - 5.0/5.0
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Quang (Lexus owner)reviewed 8/22/24
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Paulett (Volkswagen owner)reviewed 8/22/24
My Experience - 5.0/5.0 -
I received excellent service. Romell has good customer service skills. He kept me informed with the process and updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am from the beginning to the end.
Customer Service - 5.0/5.0
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Telicia (Chevrolet owner)reviewed 8/20/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Adrian (Honda owner)reviewed 8/20/24
Likely to Recommend - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Dung (Toyota owner)reviewed 8/19/24
My Experience - 5.0/5.0 -
Ashley is amazing! She was friendly and thorough with service. I am so happy! Thank you classic collision!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Devyn (Infiniti owner)reviewed 8/19/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
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Real reviews from real customers
Our reviews and ratings only come from real customers who've had their vehicles repaired by an auto body shop.
These real customers rate and review an auto body shop based on a number of factors affecting their experience.
Did You Know?
It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.
